Frequently Asked Questions
To send a parcel, simply call, email, Whatsapp or log into our online portal, enter the details of your shipment, choose your preferred service option, and schedule a pick-up or drop-off. You’ll receive a confirmation with tracking information once your shipment is booked.
We offer a range of delivery options, including:
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Same-Day Delivery
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Overnight
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Multi Drops
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2 Man Delivery Service
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Documents Transportation Service
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Next Day Delivery
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Pallet & Large load Service
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Once you’ve booked a shipment, you will receive a tracking number. You can track your parcel by entering the tracking number on our online portal. You’ll get real-time updates on its location and estimated delivery time.
We strive to deliver all parcels on time, but sometimes delays can happen due to unforeseen circumstances like weather, holidays, or customs processing. If your parcel is delayed, please check the tracking information for updates. If you need further assistance, contact our customer service team.
Please call our customer service booking line or email your changes over.
Certain items are prohibited from being shipped due to safety or legal regulations. These include:
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Hazardous materials (flammable, explosive, etc.)
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Perishable goods
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Live animals
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Counterfeit products
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To avoid any surprises, please check the size and weight restrictions are booked in the correct vehicle, we can always advise and help with this if you are unsure.
Yes! We offer optional insurance to protect your parcels in case of damage or loss during transit. You can select your desired coverage level when booking your shipment.
To get an accurate quote, you can telephone, whatsapp, email or log into our portal.
Yes! We offer convenient pick-up services. Simply choose "Pick-up" when booking your shipment, enter your address, and select a date and time that works for you. Our team will handle the rest.
You can reach our customer support team via:
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Phone: Call us at 0330 133 3222
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Email: Send your inquiry to info@fastfleetlogistics.com
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Absolutely! We offer international shipping to over 200 countries. When booking, simply select the international shipping option, provide the destination address, and we’ll guide you through the necessary steps.